Privacy Policy

1. Information We Collect

We collect information you provide directly, such as username, email address, and password (encrypted). We also collect information about your use of our services, including container usage statistics and AI tokens used.

2. Use of Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services
• To process transactions and manage your account
• To communicate with you about your account, including important service updates, security alerts, billing information, and service-related notifications
• To send you administrative emails, service announcements, and other communications that we deem necessary for the operation of our services
• To contact you when we determine it is necessary, including but not limited to: account issues, security concerns, policy updates, or service changes
• To ensure security, prevent fraud, and comply with legal obligations

Email Communications: By providing your email address, you consent to receive emails from us for the purposes listed above. You cannot opt-out of essential service-related communications (such as security alerts, billing information, or account notifications), but you may opt-out of marketing communications if we send them in the future.

3. Data Protection

We implement technical and organizational security measures to protect your personal data. Each user has their own isolated Docker container, ensuring your data and files are completely separated from other users.

4. Cookies

We use cookies to keep your session active and improve your experience. You can manage your cookie preferences through your browser settings.

5. Sharing Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments (Stripe), providing authentication services (Firebase), or conducting business, as long as those parties agree to keep this information confidential and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information, including but not limited to your email address, account information, code, programs, files, and usage data, when required by law, court order, subpoena, or when requested by law enforcement agencies, regulatory authorities, or government bodies in any jurisdiction.
• International Law Enforcement: We may receive and comply with requests from law enforcement or regulatory authorities in the United States, European Union, Asia-Pacific, or any other jurisdiction where we operate or where our services are accessible.
• Security and Fraud Prevention: We may share information when necessary to protect our rights, prevent fraud, ensure security, or comply with legal obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

No Notice Required: We may be legally prohibited from notifying you of certain disclosures to law enforcement or regulatory authorities. You acknowledge that we may disclose your information without prior notice when required or permitted by law.

6. Your Rights

You have the right to access, rectify, delete, or port your personal data. You can exercise these rights by contacting us at support@codefromspace.com.

ARCO Rights (Mexico - LFPDPPP): For users in Mexico, you have the right to exercise your ARCO Rights (Access, Rectification, Cancellation, and Opposition) in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares - LFPDPPP). You may exercise these rights by submitting a written request to the contact information provided below.

Response Time: We will respond to your requests within 20 business days (as required by Mexican law) or within the timeframe specified by applicable law in your jurisdiction.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill our legal obligations. When you cancel your account, your data is permanently deleted after 30 days, except when the law requires a longer retention period. Billing data is retained according to applicable legal and tax requirements.

8. International Data Transfers

Your data may be transferred and stored on servers located outside your country of residence. By using our services, you consent to the transfer of your data to these servers. We implement adequate security measures to protect your data during these transfers, including the use of standard contractual clauses approved by data protection authorities.

9. Minors

Our services are not directed to minors under 18 years of age. We do not intentionally collect personal information from minors. If we discover that we have collected information from a minor without appropriate consent, we will delete that information immediately. If you are a parent or guardian and believe your child has provided us with personal information, contact us at support@codefromspace.com.

10. Data Security

We implement advanced technical and organizational security measures, including encryption in transit and at rest, firewalls, security monitoring, restricted data access, and regular audits. However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

11. Data Breach Notifications

In the unlikely event of a data breach that may affect your personal data, we will notify you within 72 hours after discovering the breach, in accordance with applicable data protection laws. The notification will include information about the nature of the breach, affected data, and measures we are taking to address the issue.

12. Changes to this Policy

We reserve the right to update this privacy policy. We will notify you of any significant changes by posting the new policy on this page and, when appropriate, by email notification. We recommend reviewing this policy periodically to stay informed about how we protect your information.